Flat Rate Rush FedEx/UPS (1-5 Days)
Please reach out before making a return. We are an expert on computer monitors and would love to talk to you. It will provide a lot of feedback on what we can do differently for our products.
If we cannot come to an agreement, no worries, we will provide a free shipping label to you. We have a shipping agreement with UPS, therefore, it will be a UPS label. Please wait for the uploaded label. Please do your best to wrap the monitors and fold the monitor stand so that they will fit in the box without damaging each other. Refunds will be deducted if items are damaged. Please note that returns may be subject to a 20% restock fee.
Our Money Back Return duration is reflected on the page.
We are a growing company and trying to help everyone get affordable computer monitors, so feedback help us provide better quality, and products for our customers. Please don't leave a negative feedback without first letting us know the situation. 99.9% of the time it could be fixed. We reply back to your questions pretty quick, within a few hours. Customer satisfaction is our #1 priority.
Feel free to contact us via Facebook Messenger, Phone, Whatsapp, etc. Looking forward to hearing from you.